The venue itself is a decent dance club and the bartenders on the outside patio were friendly and professional. However, my experience with the management and security was appalling. On the last night I was there, I was being harassed by one of the other patrons (who was also doing this to my friends). I brought this to the attention of the security and calmly asked if anything could be done. Their response? That I should leave "for my own safety" and that they couldn't do anything about it. This is completely untrue, since anyone can be ejected from private property, but it is clear they care more about money than the safety of their patrons. Do not waste your time or money by giving them your business.
Only place where you could get Atlantic City night club experience in Austin! dance floor is usually crowded on saturdays! Escalator at the entrance takes you to the club making it fancy just like Haven in AC
Assisted to a good fashion event here. Nice roomy place. Totally dance club type with go go dancers, bartenders with little clothes on, good place for an event. They have a real nice deck. That night was raining, so we only visited it shortly. Can't wait to check out their deck in a more welcoming weather night. Very glad to see Austin has a new venue, in a much needed alternative to visit town, like the quickly flourishing Domain area. Will return.
I want to give this place a 5 star rating but the bouncers are really rude. Always a hit or miss. They have turned away friends for strange reasons. We always go in large groups. Sometimes we think twice about coming here. Once inside I forget all about them. The venue is beautiful. The entrance is amazing. Great music.
The first time I went here, the bouncer rejected someone in our group
because he had rips in his jeans. The rips were obviously a part of his aesthetic and didn't look trashy at all. However, if that's their policy then that's their right to refuse. However, once inside we had to order drinks from probably the most rude bartenders I've ever encountered in my life. They will blatantly insult you in your face if you take more than 3 seconds to tell them what you want. I asked for a mixed drink with a "double shot", and the bartender gives me TWO drinks, single shot. I gave her the benefit of the doubt, maybe she misheard me. Trying to avoid the mistake again, the only other drink I order that night is a beer. At the end of the night, I ask to close my tab, and the waitress closes it out and gives me a receipt with only a single total and nothing else. $74! I ask for a detailed receipt and there were 5 shots, 2 mixed drinks, and I don't remember what else. I calmly tell the waitress that there's a mistake, and the three bartenders immediately start to berate me. They start accusing my friends of using me to pay for their drinks and that I should get better friends. Are you KIDDING ME??? They then start to tell me that it's impossible to get me any money back and that I'd have to wait until at least 2:45 to talk to the manager. So I wait. The manager comes around and begins to berate me as well. Finally after more abuse they refund my money and I'm escorted out of the building by security. It was only once I was outside that my group of friends tell me they were KICKED OUT because of the fact that I was debating the total. 6 months later I go again for someones birthday party. I thought there was no way that staff would last in an "upscale" club like that. I walk up to the bar, and sure enough, the exact same bartenders are there (all 3 of them), being extremely rude to anyone that went up to the bar. I couldn't believe it. This time I paid in cash. I can't say how disappointed I am with how this place is run. It's a beautiful club with a great dance floor but the staff is without a doubt the worst I've ever encountered. Maybe they're only rude to anyone who doesn't fit their "profile". Maybe they're racist, I have no idea, but this place is a joke.
The Rose Room is a US Night Club based in Austin, Texas. The Rose Room is located at 11500 Rock Rose, Austin, TX 78758, USA.
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