They may have not been perfect initially, but once the issue was brought to their attention, they did everything possible to ensure the complete satisfaction of our mutual client.
Charles Hopkins is very professional and has a very efficient appointment setting system. He is prompt and courteous and am thankful he took the time to give me a free 15 minute telephone consultation!
Charles handled our 2016 personal tax return in an efficient and timely manner, asked all the right questions, found us some savings I wouldn't have found on my own, and generally met or exceeded all our expectations. We later had some additional tax planning questions and called him for advice; he offered wise counsel on those as well. We are glad we found him and recommend him highly based on our experience.
Charles is the best! He completed returns for us for 3 years now. He even amended our 2013 tax return and found additional deductions to get us a bigger refund!
This is the type of service that I appreciate and want shared. Good Job Charles and team! I was very impressed on how you handled the situation.
Charles did a great job resolving an issue that one of our clients had. Initially there was a miscommunication between our mutual client and one of the tax accountants, but regardless of fault, Charles went above and beyond to resolve the situation.
I was in the process of buying home and needed some clarification about receiving gift money. I reached out to Charles and he was nice enough to hop on a call for a quick consultation. Got all my questions answered, thanks again Charles!
Hopkins Tax Accounting is a US Accounting firm based in Austin, Texas. Hopkins Tax Accounting is located at 7600 Chevy Chase Dr #300, Austin, TX 78752, USA.
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