6
1612 W 35th St, Austin, TX 78703, USA
Austin, Texas 78703
+1 512-451-6447

I went here last week, hunting for some peonies by the stem. They had a great selection of colors and flowers, especially peonies. I got 4 stems for 25$ w/tax. It made me really sad though, because they were completely dead within 2 days, when I bought them not yet fully bloomed ): . Went to HEB and bought some replacements ones, 5 stems (7 full flowers) for 14$ w/tax. So... super pretty flowers!! Maybe not worth it though.

Just make sure you get there earlier in the day, it's a popular spot so the best stuff will sell out.

Austin Flower Company is a fantastic place for flowers! They have decent prices and a really great variety of flowers. I have been in there a few times and the first visit was a great experience thanks to a very helpful staff member (Kyle?). Another visit was even greater with a most courteous and most helpful staff member (sorry I can't remember his name). The third visit was horrendous. Dear Austin Flower Company: please remove your poor excuse of a staffer by the name of Danny. She has terrible customer service skills and doesn't know how to turn around and greet your customers when they enter your shop. Instead, she stands there with her back to customers and when she does finally acknowledge, her tone is extremely disrespectful, curt and totally condescending.There's no excuse for nastiness in the work place, especially when you are dealing face to face with customers who are paying big money for your flowers. As I said, you have a great flower shop but having a disrespectful, nasty, unhelpful staffer is a business killer. Get Danny out of there!!!!!!!!! or get her some customer service training because she's going to talk to the wrong person the wrong way at the wrong time and you could have a huge problem on your hands. I'm sure this isn't the first time she has acted this way toward your customers and I'm sure she's ruined much repeat business for you. Most customers just won't come back after that kind of ill treatment. Her behavior is unacceptable. Thankfully, you have some great staff members that are really great and know how to treat your customers and because of their awesome assistance I will return. I urge you to train Danny on how to provide good customer service and how to talk to customers in the proper tone with dignity and respect. Or better yet, get rid of her and find someone else who is happy to work for their pay. I'm sure they're out there.

Really killer selection and super nice people. They play the KVRX when I'm in there a lot so sometimes I'm picking out flowers to some college kid's grindcore playlist, which is pretty surreal/amazing.

They had an extensive selection of flowers from all over the world, and the staff was very kind and helpful. I went to Austin Flower Co to build a birthday bouquet for my mother-in-law but I wasn't entirely sure what to include in it along with her favorite flowers - peonies. The staff showed me many different flowers in many different colors and helped me create a flower arrangement that my MIL loved.

They always give me excellent customer service when I go here. Their selection is fresh and vibrant with lots of variety. They also are willing to work with you. My favorite flower shop in Austin!

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Austin Flower Co — Florist in Austin

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Austin Flower Co

Florist at 1612 W 35th St, Austin, TX 78703, USA. Here you will find detailed information about Austin Flower Co: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    7:00 AM – 7:00 PM
  • Tuesday
    7:00 AM – 7:00 PM
  • Wednesday
    7:00 AM – 7:00 PM
  • Thursday
    7:00 AM – 7:00 PM
  • Friday
    7:00 AM – 7:00 PM
  • Saturday
    9:00 AM – 6:00 PM
  • Sunday
    12:00 – 5:00 PM

Rating

4
/
5
Based on 6 reviews

Contacts

Categories:
State:
Texas
Address:
1612 W 35th St, Austin, TX 78703, USA.
City:
Austin
Postcode:
78703

About Austin Flower Co

Austin Flower Co is a US Florist based in Austin, Texas. Austin Flower Co is located at 1612 W 35th St, Austin, TX 78703, USA.


Please contact with Austin Flower Co using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Austin Flower Co opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Austin Flower Co

  • Logan
    Added 2015.06.01
    I went here last week, hunting for some peonies by the stem. They had a great selection of colors and flowers, especially peonies. I got 4 stems for 25$ w/tax. It made me really sad though, because they were completely dead within 2 days, when I bought them not yet fully bloomed ): . Went to HEB and bought some replacements ones, 5 stems (7 full flowers) for 14$ w/tax. So... super pretty flowers!! Maybe not worth it though.
  • Gabriella
    Added 2015.05.15
    Just make sure you get there earlier in the day, it's a popular spot so the best stuff will sell out.
  • Mason
    Added 2015.03.08
    Austin Flower Company is a fantastic place for flowers! They have decent prices and a really great variety of flowers. I have been in there a few times and the first visit was a great experience thanks to a very helpful staff member (Kyle?). Another visit was even greater with a most courteous and most helpful staff member (sorry I can't remember his name). The third visit was horrendous. Dear Austin Flower Company: please remove your poor excuse of a staffer by the name of Danny. She has terrible customer service skills and doesn't know how to turn around and greet your customers when they enter your shop. Instead, she stands there with her back to customers and when she does finally acknowledge, her tone is extremely disrespectful, curt and totally condescending.There's no excuse for nastiness in the work place, especially when you are dealing face to face with customers who are paying big money for your flowers. As I said, you have a great flower shop but having a disrespectful, nasty, unhelpful staffer is a business killer. Get Danny out of there!!!!!!!!! or get her some customer service training because she's going to talk to the wrong person the wrong way at the wrong time and you could have a huge problem on your hands. I'm sure this isn't the first time she has acted this way toward your customers and I'm sure she's ruined much repeat business for you. Most customers just won't come back after that kind of ill treatment. Her behavior is unacceptable. Thankfully, you have some great staff members that are really great and know how to treat your customers and because of their awesome assistance I will return. I urge you to train Danny on how to provide good customer service and how to talk to customers in the proper tone with dignity and respect. Or better yet, get rid of her and find someone else who is happy to work for their pay. I'm sure they're out there.
  • Abigail
    Added 2015.01.10
    Really killer selection and super nice people. They play the KVRX when I'm in there a lot so sometimes I'm picking out flowers to some college kid's grindcore playlist, which is pretty surreal/amazing.
  • Allison
    Added 2014.05.19
    They had an extensive selection of flowers from all over the world, and the staff was very kind and helpful. I went to Austin Flower Co to build a birthday bouquet for my mother-in-law but I wasn't entirely sure what to include in it along with her favorite flowers - peonies. The staff showed me many different flowers in many different colors and helped me create a flower arrangement that my MIL loved.
  • James
    Added 2013.10.03
    They always give me excellent customer service when I go here. Their selection is fresh and vibrant with lots of variety. They also are willing to work with you. My favorite flower shop in Austin!
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