My boyfriend and I went to this salon for pedicures. The guy who did our feet was not friendly at all. I even tried to make conversation with him and didn't get much in return. He was very rough with us. My toe began bleeding and he wasn't apologetic at all. A female began painting my toes. The polish was not consistent. Polish peeled in days. Worse pedi i had ever experienced. I will NOT go back to this place.
Every bad place horrible customer service. I walk in they were all watching tv and I told them I wanted to get my nails done they stared fight about who's gonna do my nails. The guy starts my nails and he's hurting me I told him can he do it a little softer and he gets mad. When hes done I look at them and they are all cracked and crooked he was saying that they were okay and the lady Kim said she would fix them but I just wanted to leave they got mad cause I was not gonna pay they are lucky I aleast gave them 10$. Just don't go here it's not a good place there is other places in Austin that have amazing customer service and that do a wonderful job.
I have been actively coming here for about 3 years. I am surprised to read all other reviews with low scores because the staff has always been super friendly and professional to me. Their prices are comparable and they do queality work. I have gone to other places and always end up dissatisfied and coming right back here. I referred 4 other people and they also won't go anywhere else.
I've had previous good experiences here. But this last time was my last time going. The man that did my pedicure did it with a polish that hardly had any polish left in the bottle. Because of this my nails are different shades. He also cut my cuticle too short and he was too rough. The shop is not clean. Save your money and go somewhere else.
I love KIM I recommend her to get your eyebrows done .
I would definitely recommend it.
Vip Nails And Spa Salon is a US Hair Care Studio based in Austin, Texas. Vip Nails And Spa Salon is located at 5510 S IH 35 Frontage Rd #140, Austin, TX 78745, USA.
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