20 people in line and 3 tellers but like 4 other workers standing around on the other side just looking at us....really BOA??
This banking institution needs to model their customer service by Chase Banking standards.
All manager was asked to do was make to rather large deposits into BofA accounts to pay off 2 loans and provide 2 receipts.
No live person answering phone which makes it impossible to talk to a banking rep.
Terrible costumer service! Stay away if you have a choice.
Manager should never discuss customer's personal business in open public! No exception.
When entering bank no greete
Very busy seems like the managers cant please the over abundance of customers or to there employee's are slow...
When I spoke to said manager, explaining what needed to be conducted said manager proceeded to be argumentative. Then said manager resumed to state to me that she should be treated with more respect and professionally. That she did not appreciate me not my client.
They need to hire more tellers, a transaction that should take 5 minutes, takes about 30 minutes, very inconvenient, specially the drive through. Wait line is super long, I understand there are some long transactions sometimes but this is an everyday issue, very very slow service,
Bank manager openly discussed my clients personal banking business out in the public lobby whereas 10+ banking customers were privy to said conversation. The manager should have shown my client to her office, conducting business professionally and privately.
Bank Of America Financial Center is a US Bank based in Austin, Texas. Bank Of America Financial Center is located at 701 E Stassney Ln Bldg F, Austin, TX 78745, USA.
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