Took me at 4:30, made my wife wait 30 minutes. Then, I get out at 5:30 and my wife does not get out until 6. So we each had to wait 30 minutes. We will not be back.
Don't go unless you have extra time. Appointment was at 4:30 for one hr massage for my wife and I.
The first time I went, I asked the massage therapist to go softer about 6 times during the session (with no result) and for the next 4 days I felt like my back was bruised. I recently tried another hour session with different therapist - Reno - who gave an average massage for the first half hour, and then just sat with her hands under my neck, not moving or massaging, for the remainder of the time - which was cut short, we were started at 10:10 and finished at 10:55, I'm no mathmatical genius but I'm quite sure that's 45 minutes, not the hour that I paid for.
they were very helpful and flexible with membership sign-up. my family member had a large number of hours on her account, and Jessica at the front desk worked out a plan that was perfect for our situation. one of the friendliest and most helpful businesses in Austin!
Ashley is amazing. She knows exactly where problem spots are without being directed. By far the best massage I've ever had. I could not more highly recommend her.
Left the 90 minute session hurting and feeling way worse than when I went in. I don't recommend this place...
Massage Envy Westlake is a US Beauty Salon based in Austin, Texas. Massage Envy Westlake is located at 3201 Bee Caves Rd #156, Austin, TX 78746, USA.
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