This place is well worth the drive. Huge selection, helpful staff. I went in and it was very busy. Even with the amount of people there I was helped very quickly. As far as reef/coral selection and low prices no one comes close.
There's more to the dome than meets the eye. Its very inconspicuous location and look belie what lies within. Not only is it larger than I thought, but the fish are beautiful. Staff is very knowledgeable with answers to questions and interesting facts. I've been to a lot of aquariums, and this is the first time I've easily seen seahorses! No squinting or searching involved. Go see the angel fish!!
Went there on a Friday about an hour before closing and the customer service is off the charts. I ended up buying 7 fish but the great part about it is the lady was so helpful in helping me pick out the fish. I have an african cichlid tank which can be complicated. She was extremely knowledgeable and friendly. The prices are really reasonable and the quality is great. Please go out and support your local fish store! Great experience thank you guys!
Great place for whatever your aquarium needs. VERY knowledgeable staff and VERY helpful. Great healthy selection of anything you need. I live in New Braunfels and make the drive to South Austin gladly.
It's really hit or miss here with both fish health and service. I have had some terrible customer service and some great service. It depends on the day, which is honestly not a good thing on their part. The guys that work there are usually patient and considerate, but the lady I've interacted with is often short and impatient. I have also had a number of hardy fish die after bringing them home lately, despite having excellent water quality in an established, planted aquarium. (One of them even exhibited symptoms the day I brought it home, and one of my established and healthy fish started acting abnormally within a week of this!) I have been met with defensiveness and rudeness from the female employee when trying to determine the cause of the problem, so I don't know that I will be bringing business to them anymore after spending hundreds of dollars here and then getting treated rudely. I don't want to feel like I'm playing Russian roulette with customer service and not knowing how I'm going to be treated when I walk in the door. I feel bad about giving them this kind of review when other employees have been gracious and they have an interesting selection, but I am tired of getting fish that die unexpectedly and having anxiety over how I will be treated when I attempt to understand what the problem might be.
Austin Aqua Dome is a US Pet Store based in Austin, Texas. Austin Aqua Dome is located at 1604 Fortview Rd, Austin, TX 78704, USA.
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