Moreover, the van was gross. I would not use this company.
He called the cops because he thought a 21 year old girl was going do something to him after I paid and he never gave me my change back.
If you wanna be cussed at and have the cops called on you get Louis "Marty" he's the best guy for you! He even sometimes stops on the side of the road and threatens you to get out of his vehicle if you complain about the price. 60$ for 14 miles
Athie just took my frantic mother-in-law to the airport after Uber didn't show up. He was very timely, and very polite....and got her in time to make her flight. Thank you!
Mo is the absolute best! He does pick ups and take homes from Lake Travis without complaint and always cheerful. Call him every time we're in town! - Alex
Once I passed my iPhone forward to show the $95 charge, he said, oh okay, and then asked if I wanted a receipt. He then sends me a digital receipt which I received immediately. He then proceeds to tell my friend that he was "just kidding" and explains that their policy is always to require prepayment for trips of 20 miles or over.
I used the slim jim service and it was the best experience I've had. Trust me I'm an experienced pop-a-lock customer (three times in the last 2 months). His customer service was great and he was a professional at unlocking my jeep wrangler which is incredibly difficult to do (no automatic doors/windows). He had the best tools I've seen be used that did not scratch my car like others have. It took him under 10 minutes and the rate was very affordable. Use this guy if you're in Austin and get locked out so that you don't get overcharged or get your car scratched up by a clueless person.
This taxi company should be investigated by the State Attorney General.
DO NOT USE THIS COMPANY. We called for a van to pick 6 of us up. Because of the distance (over 20 miles), they asked us to prepay by credit card, which was fine, and which we did. 10 minutes into the trip the driver asks my friend sitting in the front seat if we had paid. My friend yelled back to me (I was in the back row) to ask if I had. When I indicated we had, the driver insisted repeatedly that we had not. That forced me to sign into my credit card account in order to pull up the information (a process that took 10 minutes due to poor cell phone service).
ATTENTION!
This was at best terribly unprofessional service and at worst a failed attempt (hoping that my friend would not realize that I had already paid and would pay a second time) to scam us out of $95. Based on the evidence, I infer it was most likely a failed scam attempt (which is why he did not say he was joking during the 10 minutes it took me to pull up the credit card charge).
Austin Express Cab Service is a US Point Of Interest based in Austin, Texas. Austin Express Cab Service is located at 13359 US-183 #406, Austin, TX 78750, USA.
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