Thanks again for everything, Sylvia! I recommend you to anyone in the Austin area who needs to accomplish any kind of real estate transaction.
Honestly, you can't hire better than Sylvia, because she is tops in the biz! I have never tried to sell a house before and so I was uncertain about the complexity and expense of doing so.
This will be my third year living under Crossland Team Real Estate/Property Management. My roommates and I are extremely grateful to have such a wonderful management team over us. The home is great, in the 78745, and very, very reasonably priced. Especially for South Austin. With renting a house, initially I didn't know what to expect with maintenance. I thought the turn around time on a service request would take days. Not even the case at all. They have a maintenance vendor out as soon as they can. Mostly the same day! I'm lucky enough to have found Crossland on a whim just driving around looking for a new home. I remember the application process was a breeze as well. Highly recommended as a trustworthy team if you're looking for a home. Rent or purchase.
Sylvia is the most amazing realtor I've ever met. I've bought and sold 5 houses and Sylvia is the best! Professional every step of the way, keeps her clients best interests top of mind, extremely efficient, knows how to market a house for sale, excellent negotiator and very supportive throughout the entire process, excellent communication and keeps you fully informed start to finish. Overall, TRUSTED is the word I'd use to describe her because you know beyond a shadow of a doubt everything will be done perfectly even when you are living out of state and she's in charge of your house. She won't let you down. Fantastic experience overall. Highly recommended!
Steve is very responsive, and always professional. Can't say enough good things about Steve and Sylvia!
Karen P.
While most managers and property owners would have probably just had a failing air conditioner repaired, Steve approved a new unit as it would save overall in the long run. That says a lot about how he values both his tenants and his property owners.
Steve and Sylvia have been our property managers since the early 1990s. This past year we decided to sell our house. The home needed foundation repair and an extreme remodel of the kitchen and bathrooms. Not living in Austin, we were especially grateful for the professional and personal care Crossland Real Estate provided. These are good people, with integrity, knowledge, and experience. We are so grateful to have them as our agents.
We've been tenants at one of Crossland Real Estate's managed properties for about a year and a half now. We're very pleased to be working with Steve as the property manager. He's been polite, and always helpful whenever we've needed him.
Most recently, our air conditioning went out, and Steve had someone there the same day we reported it. When it was determined the unit needed to be repaired or replaced, the unit was replaced altogether. The installation was fast, and we were back in cooled comfort in no time.
She's amazing, and all of this was done remotely, with me residing in another state at the time. Communication was always prompt, open, and very friendly. She's a professional, through and through, and she knows her stuff! I was glad that my happy little home became someone else's happy little home too.
Then Sylvia came on the scene and instantly made me feel at ease, and she took me through the entire process start to finish: She evaluated the house's condition, made suggestions for changes and improvements, contacted various contractors to obtain bids for me to review for certain work items, staged the house beautifully, and the end result was that I had several solid offers on the table after the first weekend on the market!
Crossland Team Real Estate is a US Real Estate Agency based in Austin, Texas. Crossland Team Real Estate is located at 1801 S MoPac Expy #100, Austin, TX 78746, USA.
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