There is always only one person working which causes a wait. They don't even get started on helping you until the person they're working with is 100% completed with your transaction. They tell you to just wait there.
Even had an issue w a pair that was resolved immediately.
Highly recommend and will continue to make the drive downtown in the future.
Mark is a tremendous associate to work with. Recently purchased my first few pairs of AE shoes and the service delivered was exactly what you would hope for and then some.
Great brand that sticks to it's promise of quality and makes it right with no fuss.
They had a policy stating that you had to wear shoes to come in, but Samwise Gamgee and I had problems with that so we hired a wizard to help out. Everything is good now, except for the fact that I still haven't received my box of weed from Costco.
If you know shoes, then you already know that Allen Edmonds is the way to go. Pricey, but the extremely high quality is worth it.
As to this store in particular, I have been in several times and the service is always top notch. The staff are always extremely helpful and knowledgeable.
Allen Edmonds is a US Shoe Store based in Austin, Texas. Allen Edmonds is located at 501 Congress Ave #108, Austin, TX 78701, USA.
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