Great customer service! They went above and beyond to find a certain face my son wanted for his minifig. We will never forget it. Thank you!!
I like legos
The people working here love Legos and are happy to talk to you about the sets.
The LEGO store is a great place to take the kids. I love the genuine interest the employees have in LEGO products. I took my boys 9 and 11 to the store last week to check out the new Hero Factory items. They got to build with the Hero Factory parts and the man working that afternoon was very encouraging and interested in what the boys were building. I wish they either carried more hard to find items, offered better prices, and or offered more activities/building clinics.
I called ahead of time as I was looking for the complete series 7 set of Lego Mixels. I've been collecting them since series 1. I called and Reid was very knowledgable of the product and informed me they had all 9 products in the series. I was super excited and said I'll be there soon. In my excitement I hung up before giving my name. I arrived at the store and started collecting the Mixels 1 by 1 when I realized there were only 8 of the 9 on the shelves. Reid saw me collecting them and asked if I had recently called. He had held onto 1 of the Mixels for me as there was only one left in stock. Reid made my day. But it doesn't end there, Rory checked me out and he was extremely friendly and knowledgable about the products as well. Buying Legos from the actual Lego store is better than buying from somewhere else, these guys get it. Great store and great customer service.
The Lego Store is a US Store based in Austin, Texas. The Lego Store is located at 2901 S Capital of Texas Hwy, Austin, TX 78746, USA.
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