Ben & Becky
I would ask for Bernard again when purchasing a vehicle and will recommend him to others without hesitation.
Bernard was wonderful- helped me find my dream car and went above and beyond to get me everything I wanted. My car is perfect and 6 months later it drives like a dream with no problems what so ever. I've had bad experiences in the past and working with Bernard and Auto Assistance turned out to be the best choice for me! Thank you again Bernard, I am so so happy!
I knew the model of car I wanted and saw that this dealership had a couple of options. Bernard got in contact with me soon after I submitted a request online. He was great in letting my husband and I check out the options workout pressure, gave us some insight into each vehicle, and was helpful the whole way. Bernard was also great in providing suggestions on financing based on our situation and it worked out better than I'd hoped for.
Bernard was a very helpful person and very nice and we got the car we wanted. We would definitely recommend family and friends to go and check out the inventory at Austin Auto Assistance they will bend over backwards to make sure that you are happy with the car that you've purchased. The whole group has excellent team work and a very positive attitude in making sure every customer is satisfied with the selection they have. They are all charismatic and very friendly. So if your looking for a great used vehicle I definitely recommend and going to see the salesmen at Austin Auto Assistance. You guys are great!!!!!!!!!!!
Repeat customer. Good experience first time so I returned and was fortunate enough to deal with salesman Daniel. Daniel went the extra mile (literally) by bringing the vehicle to me after learning I was having transportation difficulties. Daniel was very straightforward and efficient with paperwork etc enabling me to drive the vehicle home in just a few hours. I will absolutely be back. Highly recommended!
In a world filled with the dreaded "car salesman" and "tote the note lots" there is an exception to the rule. Bernard at Austin Auto Assistance is the exception. Recognized and respected my need and did not try to impose or interject otherwise. Listened instead of talked and responded instead of reacted. Remained focused upon my concerns and subtle paranoia of buying a used car from a lot that remains free of aesthetic luxury. A no nonsense, quick to respond with accurate information rather than hyperbole experience. Delivery (a cash purchase) was painless and was a radical departure from what one would expect. Bernard did not confront me with layers of management but negotiated the entire transaction independently. I drove away with little or no buyers remorse that is typical in the purchase of a used vehicle. Future interest (although the vehicle has no warranty) remains to be seen, but there is a feeling of comfort in the fact that based upon his consistent focus, I feel certain I have developed a rapport based upon mutual trust. By the way, they even accepted my check for payment rather than expose me to wire transfers, etc. A pleasant and painless experience to say the least.
Austin Auto Assistance is a US Car Dealer based in Austin, Texas. Austin Auto Assistance is located at 3850 Airport Blvd, Austin, TX 78722, USA.
Please contact with Austin Auto Assistance using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Austin Auto Assistance opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Car Dealer in Austin