RUDE CUSTOMER SERVICE.
I have bought multiple vehicles from Cars America (At both locations) and have been very happy with all of them. The salesman are very helpful. The few times I have needed work done, their service dept was awesome and quick with getting me back up and going.
What other automotive dealer offers that kind of service?
I purchased my last four vehicles from cars America and I always recommend them to anyone that is considering a new car purchase..they have quality pre-owned vehicles with reasonably low mileage, and do all of the financing themselves. thus no credit check or lengthy approval process.
Yeah I purchased a car from them 08 Saturn aura 77k miles..at first I was worried because of the high miles. I've had it for 4 years an the loan has been paid off for some time an title was handed to me the same day. They never hassled me for a payment of course i payed on time .didn't expect to get such a solid car it has 180k miles now because my wife uses to commute to work an back an lays good 60 miles a day.I will never get rid of this car that's how much we love it.They was there for us when we need a car because funds was low an my wife need a car to commute to work an back at the time. Now I got her a new suv through a bank but we love that Saturn aura it's like part of the family no joke. I don't know how they run stuff nowdays but it was good relationship when we went through them.
unlike most other auto dealers "service after the purchase" doesn't end the day that you drive off in your new vehicle (or even after 90 days) In the unlikelyhood of a major problem they will repair it for the dealer's cost of the parts (plus a small percentage over their cost) and a very slight labor fee for as long as you own the vehicle! They also treat their customers with respect and not like numbers, but as a human beings..( just like they are) and affording them with the same courtesy, they are willing to work with you whatever your situation may be...
to me the best part however is that they have a price board that has all of the pertinent info. about the vehicles... you can view the vehicles and the price board 24/7 at your leisure, without being hassled by pesky salespersons!
Great customer services. Had my car back in a timely manner and this is my go to mechanic place. Thanks guys for giving my car back & running like a champ.
Cars America Inc is a US Car Dealer based in Austin, Texas. Cars America Inc is located at 4214 US-183, Austin, TX 78744, USA.
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