Nick Brazell
The staff is very friendly and helpful! I changed my battery and my head light here and each time was great service.
I have been going to Arbor for years and highly recommend them if you want your vehicle fixed right the first time. Honest, straight forward at a reasonable price. Stop by and see them today.
Fast turnaround, good communication, and honest approach to the few wrinkles that arose. I've heard nothing but good about them and have only good things to say myself.
Brought my 2002 lexus RX300 to them for repairs after a front-end pole collision. They did MANY illegal fixes to the car. Used wood screws to hold things in place.. bad welds.. charged original-parts prices for counterfeit parts. Failed to repair many things. Wound up paying over $4,000 for repairs and the car never did look the same. I found out about the bad welds and wood screws when my car was later towed due to a dead battery, and the front-end twisted when the screws failed. Insurance company declared my car a total loss.
I think I have finally found a shop that I can trust! Went in for a check engine light diagnosis and an oil change I had and after a said diagnosis four more issues were brought to my attention. Now I know these were legitimate because the previous owner really neglected the car and had only changed one tire and I had already changed cabin and engine air filters myself. So they recommended 3 tires, correctly pointing out one was good and they didn't offer me some bogus air filter replacement like so many shops before had (that's how I know they didn't even look at my car). All in all I was faced with 6 moderate to minor repairs and thankfully the price WAS EXTREMELY FAIR! I would gladly recommend this shop and will continue to bring my baby here to get her up to par!
run away from this place!
Arbor Auto Works is a US Car Repair based in Austin, Texas. Arbor Auto Works is located at 5422 Burnet Rd, Austin, TX 78756, USA.
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