We love this place. They're professional,honest and super fast. We dropped our car off, went to work and shortly afterwards, they call and tell us our car is ready. Wow. We have never... EVER had any of our cars serviced so quickly.
Thanks so much , we are loyal customers.
Let me tell you, these guys know what they're doing. Great, friendly customer service with knowledgeable and straight forward guys. I have brought my dinky little car in at least three times already (three different problems with it) and every time Brad and his team never disappoint. I tell them what issues I'm having and they'll diagnose the problem. Then they'll explain to me what the gameplan is and will update me every step of the way. Even with something as simple as a state inspection, or with something a little more detailed as replacing a tie rod, they will always try to make sure that we are on the same page and ensure that I understand what they are doing to my car and why.
Because they consistently do a great job with their work, often times they are fully booked for the day. I would recommend you make an appointment online or over the phone ahead of time, otherwise they may be unable to accommodate you last minute if you walk-in.
Anytime anyone asks me for a shop recommendation, I refer them to Excalibur!
I love this place. The staff is always nice and friendly. They are the real deal. Very honest and upfront about everything. I know they do a good job. Edit: I came back almost a year later and their service is still top notch. I need my car to last me a while longer and they did everything they could to make sure we were safe and ready for the road. They will be my go-to for as long as I live in Austin.
This has been the best experience I've had with any mechanic hands down. They were friendly, upfront and honest. The prices are tight and the shop is clean. They even fixed a minor issue on my car free of charge because they happen to have the extra parts laying around. I will recommend this place to anyone I meet!
This could have been a stressful ordeal, but James was so nice, it disarmed me.
I use Excalibur for a fleet account and personal business. Brad is a great owner who works well with customers. The best thing about the shop is that you can trust them. They are willing to tell you what needs to be done now and what can wait without pressure. Brad is also offering a discount for Emergency Service workers now.
Excalibur Automotive Repair is a US Car Repair based in Austin, Texas. Excalibur Automotive Repair is located at 8701-H Research Park Loop, Austin, TX 78758, USA.
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