The office staff and nurses that I saw were quite possibly the most disrespectful people I have ever encountered in healthcare. Prepare to be made fun of, demeaned and talked down to by the staff. Dr. Wills seemed like a nice man and treated me with respect, etc. His staff though....good Lord!
Sincerely, Alice Aaron
They included false details in my file including associating me with a general practitioner I have never heard of before. Apparently it takes 5 days and 2 phone calls to get them to forward the EMG referral they said they would put in right away. Oh, and the attitude I got for inquiring about it because I want to hurry up and put an end to my life altering pain!
As for the examination rooms, I wish I could upload photos I took. Prepare to sit within 3 inches of a bio hazard clothing bin and admire the dirt and stains throughout the room while you wait for the hour it takes to see a doctor.
There has to be a much lower rating.! If there was i would without a doubt go there. You will get much better treatment in a third world country. If you like being treated like dirt this is the place for you. There is a real problem with simple addition and very basic courtesy. You are dealt with with no respect and if it is the P.A. that handles your case there is a true feeling of loathing. I wanted help not Hitler.
Wonderful doctor with a great bedside manner. He does not rush you through your appointment. He actively listens to what you have to say.
Everyone as a "Team" in the office,surgery center and the conveniance of Victory Pharmacy and not to mention Michele Chandler across the street you all are very much appreciated in the comfort you give me! I try to show it with fresh vegetables from my garden i'm able to maintain and my lavender! That's what I meant to come across when I wrote a quick comment at my last visit that you are a wonderful group of associates!
Dr.Frank and his staff are awesome! They have patiently pieced me back together. I am greeted with a positive upbeat attitude, every visit as well as true genuine compassion. Dr.Frank and Tessa Gibbs PA always offer a variety of alternative options for treatment. They aren't the type to just push pills down your throat. They truly work hard to give you a better quality of life and also treat the cause of your pain. They have done just that for me and my family! I will forever be grateful for their care. I am so glad my Neurologist referred me to them before he retired.
Every One at A.P.A,
Thank You!
Brannon Frank Md Pain Doctor South Austin is a US Doctor based in Austin, Texas. Brannon Frank Md Pain Doctor South Austin is located at 2501 W William Cannon Dr #401, Austin, TX 78745, USA.
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