I was recommended to this supplier by a craftsman and I can see why. Beautiful wood, huge selection, knowledgable and fast service. Ron is an excellent manager who always is ready to help.
Terrible service. No sense of urgency and the warehouse employees would rather stand around and eat than get you what you've asked for. I will return.
I showed up yesterday at Dakota Lumber in my ugliest pair of jeans and an old t-shirt, all sweaty from work to buy one hardwood board. They had never seen me before, but I was treated as if I had arrived in a limousine. Looking around the office, I saw complete stocks of hardware, hinges, fasteners, glue, etc. - everything a woodworker needs.
Friendly and helpful. Amazing selection and customer service.
As it turned out, the maple I needed was stored near the bottom of a tall stack. No problem. Nothing but positive attitude. My host climbed into a forklift and expertly removed the lumber above, and I was left alone to make a selection. All the wood looked good, so I picked a board and they opened doors, and told me the paperwork would be ready after I loaded the wood in my vehicle. It was, and the bottom line was about half what I expected. I probably shouldn't have said that! However, I have a feeling they won't use that against me. In fact, I have a really good feeling about this place, and I recommend Dakota Lumber to any furniture maker, luthier, sculptor, cabinet maker, and anyone who enjoys working with high quality wood. I'll be back. You can bet on it!
When introduced to the warehouse, my salivary glands went into overdrive! The warehouse is massive, with neatly arranged and carefully stacked stores of every type of hardwood you could desire. To me, it smelled like heaven! And unlike other places, where the lower boards have been destroyed by careless forklift drivers, this warehouse was different. No damaged boards and the warehouse was as clean and well organized as the office.
Dakota Premium Hardwoods Austin is a US Hardware Store based in Austin, Texas. Dakota Premium Hardwoods Austin is located at 6301 E Stassney Ln, Austin, TX 78744, USA.
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