$600 for the same X13 motor that’s on Amazon for $200. And $200 for the same PSC motor that sells for $70 everywhere else. The person behind the counter didn’t care. Won’t be back. Ever.
Shady as heck!
Poor service. Rude cashier
Went in to get a capacitor, they upsold me on a motor I didn't need, and switched out mu original capacitor with the wrong one and told me I could return what I didn't use. Then when I tried to return said no refunds. Luckily I got my money back and a buddy had the capacitor I needed, if not I would have been without ac for 4 days. I won't ever go back here!
As somebody said, this store is a kind of in fraud business if you do not have a AC license and an account with them. They now sell an ~$7 capacitor for $150 plus TAX for none professional. I asked why Amazon is less than $10, they said, well, you can buy it cheaper online, but you will have to wait for 2-3 days. They are in mutual agreement with local AC technician, so the AC technician can charge you $200-300 for change a capacitor, when they can get capacitor for $5 -$10.
My recommendation is to order 5 of capacitor of your AC size handy and then, you will not be ripped off by them.
Yes, you're paying full retail, and you're probably the only one. This is a supply house catering to professionals and that is the business model of all supply houses. If you want to wait for days to have your much cheaper on line parts delivered, sit and sweat and feel smug as you count your pennies. They took the time to figure out what would meet my needs when replacing a 20 year old fan motor, while advising which of the eight wires I needed when replacing my three wire motor. John Mazza, the counter man was much friendlier and more patient than most in my experience, and went out of his way to help me be successful at a job about two steps beyond my comfort zone. As a comparison, Grainger gave up when they couldn't read the label on my old motor.
Johnstone Supply is a US Hardware Store based in Austin, Texas. Johnstone Supply is located at 4114 Todd Ln, Austin, TX 78744, USA.
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