Really helped us out! We had water in front of our house on the street and our meter box was flooded. We had a broken pipe somewhere and needed someone good at water main repair and fast! Lee was professional and prompt, he gave my husband an estimate over the phone and texted us when he was en route. He had the tools to locate the leak and the parts on hand so it was a quick repair and good news for us! Definitely calling if we ever need a water main repair again.
We'd been having sewer smells through out the house for awhile and needed to get this issue looked at. Fast Plumbing sent two very professional and courteous plumbing technicians. They took care of the problem quickly and made some suggestions for future problems foreseen. They were very knowledgeable and explained the issues at hand. They stayed in contact via phone calls, emails and texts and always showed up when they said they would. At one point I believe the owner himself showed up. Very pleased and will continue to use their services.
Hello all, I recently encountered a leak that was somewhere in my home in which of course I contacted Fast Plumbing, as I have used this company for a remodeling of my kitchen sink. I am happy to relay that not only were they professional in their leak detection...they were thorough in replacing the once already leaking area in which another plumbing company had fixed years back!!! They went above and beyond by assuring me that they used the most current and updated plumbing fittings to resolve this slow ongoing leak. I received next day completion and feel very confident that this particular leak has been once and for all taken care of properly!!!! Thanks guys you were awesome.
Complements to the gentlemen at Fast Plumbing. Thank you for fixing my problem fast and with a good attitude. I would recommend Fast Plumbing to anyone looking for a great plumbing service in or near the austin area!!
I called this company on January 27th and the arrived on time to unclog my kitchen sink. 5 days later it started to clog again so I called the technician and he told me that since it was not clogged all the way warranty would not apply. I sent an e-mail to them and they replied promptly and told me the were going to send somebody to my house on Tuesday February 7th around 1 Pm to handle the issue. I took my lunch hour and went home and they didn't arrive so I call them and they said the were behind and they will make it home around 3PM, told them that was not an option for me as I had to get back to work. We then agreed they were coming out after 5pm, I told them specifically that I get out of work at 5pm an that it takes me 20-25 minutes to make it home. Well, they showed up at 445 pm knowing I was not at home and they left shortly before I arrived home, My son told they rang the bell but they did not call me on my cellphone, I called the tech and he confirmed he had just left my house and said he could not return due to traffic. things happen right? so I asked him if he could home the next day(yesterday) and he agreed. he told me it would have to be during business hours so I told him I could be at home by 425-430 pm and he told me he would be there, so yesterday I worked 7 am to 4pm instead of 8-5 pm to be at home for the technician and he did not show up. I sent an e-mail and the reply was we went to your home yesterday and you were not there so you have already missed the free warranty trip that we allow. nobody even bother to call me yesterday during the day to let me know they were not coming. I cooperated every time and they never even acknowledged or mentioned the fact that I was at home as agreed initially during my lunch hour and they missed it. I had high hopes on this company and they failed me. Stay away from them!!
Fast Plumbing is a US Plumber based in Austin, Texas. Fast Plumbing is located at 6200 N Fm 973, Austin, TX 78724, USA.
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