I called Fox and got an appointment for the next day.
We were very impressed with the professionalism of those who came to install our heating/ac system. They came around 9:00 in the morning and left around 9:00 at night. It was not an easy install because of the space. Eric and Evan could not have been more polite and willing to answer any and all questions. When they left, one would not have known they had even been here since they left everything as it was when they came. We have used Fox for many years and will continue to do so. We have never been disappointed.
He performed several tests after he installed the new part.
The technician arrived promptly.
Fox is great if you want the company to come out and fix a single problem. They are fast, efficient and easy to book. I have ran into a road block with FSC recently. I need a quote for 19 AC/Heating units that need repaired. Two service techs have come out and neither one of them have contacted us regarding the quote we requested. I have called and after being on hold for about 7 min I was told that we have a designated account rep. This made me happy and they were going to transfer me. The man said leave a message and my rep will call me back. I asked if I could get his direct number in-case he did not call me back and I was told they are not allowed to give out direct numbers. I am confused. If you want my business why would you not give me my account reps information. Not to happy with the corporate customer service.
I was very pleased with the professionalism and level of service that the technician demonstrated. Our A/C, Heating system had stopped working. Daniel Toney arrived, assessed the problem, determined the fix and had us up and running the next morning. Daniel kept us informed and worked with the company to be sure that we were well taken care of. I will unequivocally rely on Fox in the future.
Fox installed a new hvac unit in my home on 22 Sep 2017. We returned from vacation, and no AC. They scheduled a new installation in a matter of 2 days. I can't praise them enough. The technicians were absolutely great. Very professional, and courteous. This is a truly outstanding company. I checked with another company, and they were very price competitive. I could highly recommend them for any service.
Our furnace would not turn on.
I highly recommend Fox Service Company for home heating problems.
I have used Fox Service for several years for repairs and preventive maintenance of our heating and AC systems and intend to continue. Byron.
He was thorough in locating the problem (knew what he was doing).
Fox Service Company is a US Plumber based in Austin, Texas. Fox Service Company is located at 4300 S Congress Ave, Austin, TX 78745, USA.
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