If it was up to me it would be zero stars. Horrible customer service. I went at night and there was only 2 ppl. The cook and the person at the drive thru.
Service is very rude.. I order tacos meat and cheese only the put no lettuce when I told her they was wrong she told me they r not.. Like why would I lie on something I can't have if I could have that sauce it would be different.. They really deserve no stars but u can't put no stars so they get a one star.. Maybe that head manger might want to look at that ppl they got work in there.....
Very good service, been here a few times this was the first time to see it run properly and respectful.
Ordered the loaded breakfast burger.. Got home, opened the wrapper & there was a thick, long, piece of hair right where I was about to bite down! They made me, 4 fresh egg rolls & gave me another burger. Won't return.
I had to wait 10 min for the cashier to finally help me. They couldn't even find my receipt....very disappointed
Of the three people who work at night at this location, only one is courteous and attentive. The other two were terrible and should not be anywhere near the service industry. When I pulled up to the drive thru and waited, and then said "hello", I was answered with "I'm busy!" The very next time another lady literally sighed when I told her I had more to my order after she cut me off with my total for part of my order. I eat lunch around 1 or 2 in the morning because I work at night, and we like the food, but the thought of the service has kept me away for the last couple of days.
Jack In The Box is a US Restaurant based in Austin, Texas. Jack In The Box is located at 6133 E Ben White Blvd, Austin, TX 78741, USA.
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