Staff was unattentive and not helpful. Clerk asked several people in his immediate area if they needed assistance, but ignored customers toward the back of the store. Stood at the check out desk while staff discussed how they were going to change displays. They seen me standing there, but it took the manager to finally ask the clerk to attend to me. They do have a nice selection of shoes for a good price. Unfortunately I will go to another location for my future sketcher needs due to my experience with staff.
I purchased 2 shoes from the clearance section and was also carrying one baby in my arm and pushing another in a stroller. I asked for a plastic bag to carry the 2 shoe boxes. I was told they ran out of covers. After run in another errand for 15 mins in the next shop I saw customers walking out with plastic bags. So clearly they had them in Stock. Maybe they don't hand out bags if you buy clearance stuff? Or maybe cos I am not white? Either way, it was not cool. Esp cos my hands were already full carrying 2 babies
decent selection of shoes, but high price reductions were limited to out of norm sizes...
I love my shoes. The staff was super helpful and friendly. I went there because they didn't have my size at the Round Rock location and had a better experience. The store was so clean and organized.
Note to Manager: Make sure your employees actually close the shop at 9:00pm and not 8:30pm, shutting the door to customers.
Skechers Factory Outlet is a US Shoe Store based in Austin, Texas. Skechers Factory Outlet is located at 10515 N Mopac Expy #140, Austin, TX 78759, USA.
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