I just turned 16 and I bought my first car from R&D motors, they treated me so great and helped with anything I needed. It doesn't matter which location you visit because both are amazing. When I figured out which car I wanted to buy Rob made sure everything was working properly in my car which made me feel safer to go out on the road and drive it. If you're wanting to buy a used car I would highly recommend going to R&D motors!
Recently purchased a beautiful 2002 Mitsubishi Montero Limited. In the past I have avoided buying from dealerships as I never felt my best interests were of much concern to those I dealt with.
In sharp contrast, EVERYONE at R&D Motors has been FANTASTIC!!! From the ownership through sales dept and support staff, all have been exceptionally kind, considerate and extremely competent. The entire organization has a client centric culture; a genuine desire to help their clients which makes it feel like I have a top tier team in my corner. I felt immediately at ease when I walked in. The entire transaction was swift, efficient and transparent. This is my first purchase with with the fine folks at R&D but will certain NOT be my last. Couldn't be more pleased with my experience. These folks ROCK!!!
I bought a Lexus RX 350 from R&D Motors. They have been extremely nice. Great customer service. They always responded quickly when I had a question. All of the staff has been so friendly. They have a customer for life.
We got a run around about picking up the vehicle after we had put down a hefty deposit. Then we got a run around to get the air bags fixed which was supposed to be done before we took possession. When we got the vehicle, the broken driver's seat STILL hadn't been repaired. Then we got a run around getting our plates, to the point that we had to get a new temporary tag because ours expired it took so long to get them. Then the icing on the cake was when we had an issue with our credit card being hacked and we had a snafu with the insurance company updating our account with the new credit card info. R&D did their monthly check on insurance and notified us that it had been canceled, which was news to us! We called and started paperwork to fix it, but R&D had our vehicle REPOSSESSED for lack of insurance before we could get it fixed! Literally within less than 2 days of "Hey your insurance lapsed" to the tow truck dragging our truck away! Almost $1000 later to the tow truck company, we got it back. Don't bother dealing with these people. Unless you have thousands to throw out the window on a vehicle that never does get repaired properly.
I had never paid any attention to this car lot in the 20 years I have lived here until I need a car for my daughter who is about to start driving. Of course I needed a used car....but a safe one and a reasonably price one. I found my Volvo XC90 online and called R&D Motors right away!!!! I literally walk up and they had the car ready to go... we loved it and put a deposit down for us to test drive and check it out with our mechanic. Every person I met was so laid back and chill but super knowledgeable. I had the car check out and anything I needed fixed, including new tires and an oil change they did without question. I will definitely buy a car from them again, I highly recommend them.
R D Motors is a US Car Dealer based in Austin, Texas. R D Motors is located at 200 E 53rd St, Austin, TX 78751, USA.
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