This place is the worst place to buy a car from!!! I do not recommend this place at all!! Okay so I know these cars aren't new but their guarantee is that the car work.. I got a camaro with them and not 2 months later it started acting up. I took it back to the shop and they charged me like 200$ and assured me it was fixed! 1 month later it started acting up again. And so on, they just kept charging me to mask the real problem, that not even they could figure out. In the end they wanted to give a trade of newer car and more dept and make me loose all that I had already given!!! This place is one of the WORST PLACES TO GET A USED CAR FROM... STAY AWAY!!!
My initial experience wasn't bad at all they are very friendly and found me a car that worked with what my bank had given me for my loan. When I test drive the car i did mention that the car seemed to have an issue starting but they assured me it was fine and the car only did that periodically...However it's now only been a month since I've had my car and it's sitting on the side of the road because it broke down and wont start. Ive been reading other comments about how other people only got a month or so out of their car as well. I wish that I wouldn't have been in the dire situation that I was in after having been in a wreck and unable to find anything else because I would have waited longer now being a single parent I don't know if I'll be able to afford to fix it seeing as my car came as is with no warranty and with no car my kids cant get to school and i cant get to work. I explained this to them there and I left really feeling I had a reliable vehicle but turns out it was only reliable for a month :(
I had the most enjoyable moments of buying my 2014 Kia Sedona van from Sames Red Barn on Slaughter & S. 1st St. All I can say & continue to speak of the customer service & the reps of the company has went above and beyond the levels of automotive industry sales to make sure that I & my family were well taken care of from the beginning to the end. I love the fact they make sure you feel like an important family member not just a sale for the moment.
I bought a 2013 suv from this place on a Thursday about 3 months ago. The Saturday only 2 days later my husband and I decided to go take out kids to corpus from Austin. The car overheated 2 hours later to where we were stranded in the middle of no where not even a store in sight. We got the car back and they replaced a heater hose, about a month later the engine coolant service light came back on again they told me it was a bubble. Got hat fixed a month later the same exact issue except my car broke down again! Not to mention a sensor, spark plugs/ and the fuel pump had to be changed as well. They gave me a loaner car and I got the car on a Thursday evening it broke down on Friday morning on my way to work. Not only did they not apologize but they said it was low on fuel the gauge was reading 87 miles on the car. When I got back to same later that day they were trying to sell the car to someone else. How crazy is that. Then they gave us another loner car and the engine light came on 3 miles off the lot. And then the low power engine light came on with two kids in the car. It wasn’t even safe on the high way because it wouldn’t keep up. These people don’t care about you or even your kids. I will never purchase from them again. If you do make sure there is a warranty on the car.
My car experience here was fantastic. Even when I was waiting other employees were constantly checking on me to make sure I was comfortable. Definitely coming back to Sames Red Barn for my baby brothers first car.
Thanks to Ms. Tracey & all the Dames Red Barn family of reps & staff members. I will be back for another automobile I'm very grateful for the all y'all done.
Sames Red Barn Motors is a US Car Dealer based in Austin, Texas. Sames Red Barn Motors is located at 620 W Slaughter Ln, Austin, TX 78748, USA.
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