When I went to check out they told me that my share after insurance would be $71.00 - that sounded reasonable and I paid. I later received a bill for over $200 (after my insurance paid) - I tried calling the office multiple times with no call back. I finally wrote the office a letter asking how they got to that number, I also asked about the standard of care. The doctor responded back with a trite letter that was not helpful at all stating that if I wanted to come back in to have my teeth cleaned to call the office. I was then sent to collections for the $200 bill.
I called to make an appointment here because I had a crown fall off and needed it re-attached ASAP. I was a new patient and understood that I would need a quick exam before they could reattach the crown. When I made the appointment I gave them all my insurance information as asked how much the visit would cost, I was told that I would be given an estimate prior to any work being done,
The office is state of the art and extremely nice and clean. Dr. D'Alfonso and his team listen to all your concerns and do a great job explaining everything. I highly recommend going here for all your dental needs. It's truly a joy to go to this dentist!
When I arrived for the visit, I was taken back to the exam room. Without seeing the doctor a dental tech then proceeded to take multiple x-rays of my entire mouth. I was very confused and asked "wow that is a lot of x-xrays". When the doctor finally came in he did a quick exam and re-cemented my crown. He told me that they would do a more comprehensive exam when I cam back to get my teeth cleaned.
i am VERY pleased to be a patient here. I moved away from the neighborhood but won't change to another dentist. The knowledge and skill are really excellent most of all (and I have a lot of "dental experience"). The business side is both reasonable and considerate of a client's financial status. I have been to an office that was heavy on marketing and that is just wrong. Cannot fake the integrity and sincerity Dr. D'Alfonso exhibits in all aspects of this practice.
Dr D'Alfonso is such an amazing dentist! He fixed my front tooth that was discolored and I've been so much happier since I feel comfortable smiling again! He's also repaired some other work a previous dentist admittedly did a terrible job and did not offer to fix it. I would have saved thousands of dollars if I found Dr. D'Alfonso sooner!
Dr. Robert D'Alfonso and the entire staff at Lakeway Cosmetic Dentistry are very caring and compassionate about their patients. I've been to other dental offices in the area and this practice is by far superior. Definitely a pain free experience. Thank you! ★★★★★
Lakeway Cosmetic Dentistry is a US Dentist based in Austin, Texas. Lakeway Cosmetic Dentistry is located at 401 Ranch Rd 620 S #300, Austin, TX 78734, USA.
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