This horrible company will straight up lie to your face to get you to buy from them. I purchased an engagement ring 2 years ago and they told me the monthly cost would only be $56. I start getting bills in the mail for over $150, and they didn't care, not one bit. This company will deceive you, and/or will forge a contract. Now I'm in collections for a invalid debt and I'm screwed over in my credit score for a fault that's not even my own.
What a ripoff? 30 bucks to replace a battery on an average Swiss Army watch, and 100 bucks to pressure test it !!! Jared you suck
My boyfriend bought me a $100 or so necklace from this Jared last December for Christmas. I wore it happily until the chain broke (my fault) and one of the stones fell out (NOT my fault--but at least I still had the stone). I took it to Jared to get these two items taken care of approximately 2 or 3 weeks ago. They wanted to charge me about $73 to fix it. I told them that was RIDICULOUS since the necklace only COST $100. I took it somewhere, got it fixed at a much better price ($40), and went about my business. (I have to add the repair guy's comment here: he said that the necklace was "made very quickly" {read: poor quality, shoddy workmanship}, and he was certain his replaced stone would not fall out, but he couldn't say much for the others.)
Do NOT shop at Jared. Tell all your friends not to shop at Jared. And, Ladies, if you do get that text message from your BFF that simply states "He went to Jared", I suggest you reply: "Hope he got the warranty.""
Excellent jewelry store. Great selection, great prices, great staff.
But, this time, I don't HAVE the stone to be reset! So, I just spent $40 to fix a $100 necklace (for sentimental reasons, of course) and now I have to spend another God-knows-how-much to BUY a new stone and have it set?????????
I also decided to CALL the customer service number to see what they had to say. I told the lady the entire story honestly. Admittedly, I should have left out the part about getting the jewelry repaired by someone else, but I'm an honest person. Also, they didn't want to offer any kind of "warranty" before, so why would they now? Well, obviously, she reiterated to me my (nonexistent) warranty was now VOID. She also clearly stated "There is Nothing We Can Do For You." Great, thanks for the CUSTOMER SERVICE, lady!
We purchased our watches and rings from here. I'm sure there will be more in the future...
I will be going to Jared to tell them how TERRIBLE their product is
We went this past weekend to pick out a wedding band for my fiance. The staff were extremely knowledgeable, helpful and friendly. We never felt rushed and they answered every question and inquiry we had on different rings. The staff didn't once seem inconvenienced or impatient as we were there quite awhile (my fiance took about an hour to pick out his ring.) They have a wonderful selection of men's rings, and I would recommend that any man head this way to get his ring! Ask for Aaron!
I told her that was just fine. I would tell everyone I know about their CRAP product and also I intend to waltz into that store and express my distaste to their faces. And, the message would be spread to anyone in the store that could hear. She told me if I went in there and talked to any of the customers that they would "call the police and have me escorted out." Yes, folks, she's threatening to call the police on me OVER A 1-800 CUSTOMER SERVICE LINE.
After wearing the necklace for about a week, I notice today that ANOTHER STONE HAD FALLEN OUT!!!!!!!!!!!!!!!!!!!
Jared The Galleria Of Jewelry is a US Jewelry Store based in Austin, Texas. Jared The Galleria Of Jewelry is located at 4301 W Wm Cannon Dr., Bld J, Austin, TX 78749, USA.
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