This is the WORST offense to local artists trying to make an ethical living.
Bought a pair of earrings at ACL in Austin this year and they broke immediately - before I could even wear them. I'm from out of town so emailed the company as soon as I got home. They asked me to send pictures of the product, which I did including all original packaging. They never responded after that.
What is with companies that sign you up for advertising without your permission? I start getting emails from them saying that I signed up. Okay, I don't like a company sending me newsletters that I never subscribed to. That is a total violation of the CAN-SPAM laws. Yet I get them wanting to market themselves but then send me an email introducing yourselves, etc. Instead I get an email saying I subscribed. I never subscribed! I don't like this. That is lying! I never signed up for your newsletter so don't tell me I did! I never have bought from you and trust me, I will now make sure I never do!!!!!
UPDATE: Someone from the team contacted me and they are sending me a new pair of earrings. Initial email was missed but since then their customer service is on point.
Great boutique with unique items
Get ready to get spammed. I just got this email address this week. I have subscribed to some email newsletters but have not given it to any friends yet. Then I get an email from this company, two so far. All trying to get me to purchase but they keep telling me a 'friend referred me.' That is impossible since I have not given this email address to any friends. I have signed up for some email newsletters so obviously someone has sold this and they bought lists. I don't like when businesses are so unethical. It has put a bad taste in my mouth and I will be sure to never do business with these people.
Fraudulent company. They claim that their Chinese made products are "Handmade in Austin by Mana Culture."
Mana Culture is a US Jewelry Store based in Austin, Texas. Mana Culture is located at 2214 S 1st St, Austin, TX 78704, USA.
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