I will say that scrolling through and reading these reviews, I do appreciate that the owner is addressing people's concerns. And, now I know that the bathroom door does lock.
The staff is friendly and professional, the facility is clean and cool, and the card system is much easier than coins. Once I forgot a load of dish towels; I discovered when returning to pick them up that not only had the staff saved my towels, they had even dried, folded, and packed them up for me!
I've only been once, but I plan on returning today. So far, other than the price, I have no complaints. And honestly, pricing isn't awful; I could have fit everything in one of the larger washers and dryers, but I chose to separate clothes from linens. There are plenty of machines that work well, and I like the convenience of the cards vs. having to cart around a bag full of quarters. I've never used a coinless laundry, so I had to ask the attendant how exactly it worked. She was very helpful and polite in walking me through the steps. There is a $3 fee for the card, but it's reloadable/reusable, so if you can keep up with it, you can avoid having to pay that fee again. The machine where you get the card only takes cash, but the attendant may be able to debit your card and give you cash, like an ATM. I loaded up my card and was able to wash and dry all of my clothes, but while I was there, the machine for the cards did break. Not a big deal, it happens. The attendant was super helpful to everyone that needed it, and showed no signs of frustration or anything having to run around the laundromat and swipe her own card for everyone.
Been here a couple times. Workers are always really nice. I go right when it opens during the week, and it is usually pretty empty-one or two people in and out.
Some staff are great, others... not so much. The worst of it is that they removed 5 machines in an already very utilized facility and apparently it's okay to leave your clothes in the machines and leave the facility... You'll just have to wait till the owners of said clothing decide to arrive before you can use the machines of which tyou aren't allowed to touch. Smh. Not coming back.
I had a question and the staff was very friendly and helpful. The washers are huge and quick. The dryers are huge and quick too. I can do 3 home-sized loads in one washer.
Coinless Laundry is a US Laundry based in Austin, Texas. Coinless Laundry is located at 1921 Cedar Bend Dr #150b, Austin, TX 78758, USA.
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