I have not personally used this company but did witness some very unprofessional employees that were driving the truck. For about 10 minutes the truck driver had an entrance of a gas station blocked off and angrily gestured and cursed at cars who were lining up behind him thinking he was just waiting to pull out into traffic. Finally when he was pulling the truck out onto the highway he threw a very large amount of litter right out the window. Disgusting, I guess the 10 steps to the trashcan at the gas station was too much for him. From what I observed I would be completely uncomfortable with that individual entering my home and handling my possessions. Will be sure to never use this company.
Never ever consider moving with these guys. I do not usually write a review, but I feel a strong desire to leave one up here.
They simply never pick up the phone and make up funny excuses to delay the time. Imagine guys showing up at 7pm when the move originally planned at 9 in the morning. Text only communication is a bonus. You will learn the patience if you get to have a business with them. Avoid!!
The most unprofessional scam of a business. Never showed up, although owner said guys were running an hour late. Yet here we are at 10 AM and he is not returning any of our texts or calls. He should learn how to run a company. Do not waste your time here. Thankful that a different moving company saved the day.
In response to the owner trying to dispute the validity of my post. I have no reason to take the time to falsify this post. It is quite possible that they did not fuel the truck there as it was a Rudys BBQ/ Gas Station. They could have stopped for lunch and did not get any fuel. What I saw was CLEARLY behavior from your employees as the name of your company is on the truck. I actually called the office to report what I saw but my call went unanswered. Your lack of concern for employee behavior and defensive response is a great example of why customers should take their business elsewhere.
Tim is an incredible hard worker and he gave me a great price. Would definitely use again!
I contacted with them 3 years ago for piano moving they were LATE like 3 hours i was waiting someone else’s house for 3 hours when I finally canceled he got upset !!! this year I found them on Groupon and since i was moving the whole house i give him a try! They were 4 hours late again since it was my house I waited but my brothers didn’t! They moved everything no problem there
Heart Of Texas Moving Storage is a US Moving Company based in Austin, Texas. Heart Of Texas Moving Storage is located at 9620 Beck Cir, Austin, TX 78758, USA.
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