I was in town to race IM 70.3 Austin and ended up with a pinched Di2 wire that killed one of my shifters. Bicycle World had a replacement available and got my bike in and fixed for me quickly so it was ready for the race. George was an awesome mechanic and the staff was all fantastic.
Staff is very helpful, and they will find the right bike for you! If you bought the bike with them, you will get proper fitting, and two services are included per year, isn't that awesome? (and they've got beer on the weekends)
I love the staff and service I get here. You get 2 free services with a bike purchase which is great. Also the staff never tries to upsell.
I was not ignored but rather given space to breath and take it all in. It's important not to be attacked when you first walk through a door. John helped me and was even excited to show us good entry level MTB's for my son. A few test rides later we found the right fit. These guys were a tremendous help and what started as a new MTB for my son also led me to finding a great upgrade for myself. Thanks John.
I went to Bicycle World because I was interested in the new Giant XTC Advance. They took the time to help get me sized to a bike in stock and shared upgrade recommendations before placing an order. The team listened to what I wanted and got me the best bang for my budget. The turn around time was faster than expected and the team kindly answered all my questions. Love my new ride and will be returning in the future for their recommendations.
Bicycle World is a US Bicycle Store based in Austin, Texas. Bicycle World is located at 300 S Lamar Blvd L, Austin, TX 78704, USA.
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