First impressions really do make a difference. I was so pumped to go here and chat with someone about cycling, and gear, and hopefully get some tips. It was slow, and there was someone at the front and when I walked in, that person proceeded to blatantly ignore me. I'm not one to fuss, so I waited. What briefly saved my opinion was when I finally was greeted, mind you, by someone else in the shop, who came from the back to compensate for the lack of customer service skills their fellow employee obviously was displaying. He chatted with me and answered a bunch of my newbie questions. Made me, for a second, feel a part of the community. While speaking with him, someone came in behind me and silent bob immediately jumped up and asked if he could help. If thats not annoying, I dont know what is. Mind you, I was going to get my bike serviced here, and now, probably never going back. Shame.
Took my Mountain Bike in because some of the higher gears slip, Alex got to work on it immediately. I thought for sure I was gonna have to leave it overnight. This is the place to go if you want to get back on the road asap. Friendly staff that go above and beyond at very reasonable prices and they had the part I needed (New Cassette) in stock.
11/19/17 - The technicians here are very knowledgeable, friendly and work with a sense of urgency. I will make this my "go to" for any cycle related circumstance & so should you!
Shout out to the 3 guys working there today.
The only place I trust with my bikes. They go above and beyond. Always chill dudes with fair prices. Nice selection of accessories and bike mods. They can also order you most anything they don't have in store. Cannot say enough good things about the pedal pushers!!
Love this shop. Super friendly and helpful with anything you need for your bike.
Eastside Pedal Pushers is a US Bicycle Store based in Austin, Texas. Eastside Pedal Pushers is located at 1414 E 5th St, Austin, TX 78702, USA.
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