Finally, their customer service is top notch! Best investment I've made. Highly recommend Woom Bikes!
We have bought 3 Woom Bikes as of today! Our kids absolutely love them. As a parent and cyclist I know that the Woom Bikes use quality components which is key for the kiddos riding experience.
Opening the box of the Woom4 for my daughter reminded me when I was unboxing my first serious mtn bike. Everything was carefully packed and ready to go. Installation was a breeze and took under 15 mins. The Woom4 is the first bike w gears in their line up and I was concerned how will my 5 yr old daughter handle it. Boy was l wrong - the very first ride, she climbed the biggest hill in our neighborhood and had the biggest smile on her face. She could never do it on her old and heavy bike and was starting not to like riding. This changed quickly now. The brakes are equally effective and have infinite adjustment to fit her little fingers and tiny grip - and they work well. The bike fit is superb and there is even room for a bottle cage so she now loves brining drink to rides, "like Daddy". We have had numerous parents approach us to find out details about Woom, and we always strongly recommend it. A+
I have now bought three bikes from Woom and couldn't be happier with the bikes or the service. Matthias is very easy to work with and they'll even give you complimentary tune-ups if you stop by the shop! These are unequivocally the best bikes for kids.
Also and most importantly, the safety aspect of the bike, a big box store bike weights around 35-40 lbs, this is a concern/safety hazard to me as this, in some cases is the same or greater body weight than of a kids. Woom bikes, on avg are 12-18 lbs.
We are the proud owners of several WOOM Bikes and cannot say enough good things about them. The saying "you get what you pay for" couldn't be more true. These bikes are hands down the best my kids have ever ridden. The folks at WOOM are true professionals and LOVE what they do. We learned about WOOM on their Facebook page where they were offering riding classes. We took our 5 yr old to a riding class, he learned to ride THAT DAY, such a cool experience. Love our bikes!!!
Wow, these guys really care about their customers! I recently purchased the 14' for my 5 year old who isn't quite ready for a 16", as he is a bit small for his age. Reading online reviews, I saw Woom was always ranked at the top and had won several awards so I ordered from the website for his birthday. I also knew I wanted hand brakes as my older son naturally wants to back pedal at times which he forgets that makes him stop. Upon opening the box, everything was just like the picture and it was obvious they made a quality product. After realizing they had a presence in Austin, I went in for a quick tune-up before turning my 5-year-old loose with his new bike. The guys at the shop helped me set up the fly wheel I had purchased separately and I got to speak to the owners brother who explained some of the research behind the craftsmanship that ensures kids learning to ride have the best chance of developing confidence in their riding skills. He mentioned how the geometry of the bike keeps the center of gravity positioned correctly for kids still learning, vs some other brands that have aggressive forward stance. Anyway, as you would expect, the customer service matches the quality of craftsmanship.
Woom Bikes Usa is a US Bicycle Store based in Austin, Texas. Woom Bikes Usa is located at 5555 North Lamar Boulevard, D101, Austin, TX 78751, USA.
Please contact with Woom Bikes Usa using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Woom Bikes Usa opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Bicycle Store in Austin