Went in to buy a refrigerator for our first home and the staff was beyond helpful. They went out of their way to make sure we got it delivered at the time and date we requested even though it was on a short notice. Maria and Rashad truly went out of their way to help us with the purchase!
Went to check out the Black Friday deals and came home instead with the TV I have been eyeing for months. All sales associates were extremely helpful and knowledgeable and worked well together. Couldn't have been a better experience.
So glad Best Buy is still around and its not just online companies. I think people take that for granted! They price match on most stuff if you call the Best Buy headquarters. I pay the lowest price but also get the convenience of picking it up immediately
I always get great service at this store. If you need a new cell phone, go see Eric! They really know their stuff in that department.
Employees at customer service were very helpful. Johnny with security needs to learn what customer service is he's not friendly and doesn't know how to talk to people. He also said to one employee that was looking for something that "we are SOL". Not a good example seeing that he's in the front door.
Best Buy is a US Electronics Store based in Austin, Texas. Best Buy is located at 9600 S IH 35 Frontage Rd Ste Q, Austin, TX 78748, USA.
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