Explained what was wrong with my Dell laptop. She said I Had said yes to this driver update that was like a poor quality scam. She said don't worry about it, happens all the time. Made me feel at ease.
Sean was great, Jason was great, Matt was great, Ken was great, Jay was great, Justin was great, Ryan was great, David was great, and Byron was great. Oh; and Jenny. Jenny was great too.
Thanks y'all.
I am so tired of these guys. Lately, every component I've bought from them had been broken or defective. They have an "exchange only" policy that gives you a measly 14 days to return something. They used to be really good with well stocked stores and great customer service, but now that's all gone. If you walk into the South Austin/Manchaca store, it looks like its about days away from closing for good. They used to be a great alternative to the big box stores, but sadly no more. >:(((
If your looking for a computer skip the chains and go local. Staff could not be anymore excellent and knowledgeable. Dillon specially was awesome . Give him a raise! Everyone makes the time to discuss any questions or needs and, will do anything they can to help or resolve a problem.
Had a hard-drive go out on a work computer and DE took care of it without a second question. We did not have proof of purchase, so tech assistant on the phone worked with me to search by purchase amount and date purchased to find our sales order number. Still under warranty, everything done for free, no more problems.
Went in because my laptop was running slow. The gentleman working talked me through what it could be and the different options to make it run faster. Long story short i ended up getting what he called a solidstate drive, and now my computer is faster than it was when i first got it. ITS AMAZING. Not to leave out, but staff was super nice and very helpful. I'll definitely be back in next time i need some help.
Informative informative informative folks and great selections and great intelligent advice.
Mollie, I think was her name, personable, professional, quick knows what she's doing to the MAX.
Was there again, Nov 2nd. 2017.
Discount Electronics South Austin is a US Electronics Store based in Austin, Texas. Discount Electronics South Austin is located at 9711 Manchaca Rd, Austin, TX 78748, USA.
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