Had to return an item that wasn't what the box said. Customer service was fine until I needed to purchase another item for the same price. They don't do that at Customer Service and I was told they probably never will. I had to go stand on line AGAIN to buy my new item, rather than at least being walked to the front of the line because I had already been they the line once just 10 minutes prior to get the item that didn't work. Not acceptable!
However, the last time I came in I received even more exemplary service than usual from JONATHAN WIRE. He is extremely knowledgeable, helpful, & customer service driven.
Got my computer loaded with parts. They have whole section with charts detailing any parts you need. It was pretty cool. Not to mention I had someone guide me through the whole process.
Better selection than Best Buy, but don't have touch screen monitors or small monitor selections. Will have to go online. But would come back here for pretty much any other electronic buys.
You can find just about anything in electronics you are looking for here but you need to be a savvy shopper. In addition to the lower high end products they stock very low end as well. Do your research online before you shop. Not the most friendly staff but not rude. I personally love fry's but know what I am looking for.
Now everytime I come here I specifically ask for JONATHAN WIRE and So Should You he's THE BEST!
I've been into this Fry's Electronics location several times, and have always enjoyed my experience here.
Fry S Electronics is a US Electronics Store based in Austin, Texas. Fry S Electronics is located at 12707 MoPac Expy, Austin, TX 78727, USA.
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