Visited Mobile Phone Geeks 2 days ago because my phone would not recharge. I thought I was going to need an expense repair and be w/o my phone for a few hours. Stephen assisted me. He was polite and professional. He suggested that the slot to plug the recharging cable was dirty and he proceeded to clean it up for me.....at no cost. It only took 12 minutes and I was on my way. I highly recommend taking your phone here for repairs. I'm super happy I did!
I went to several different places to resolve how to restore my data - it was the last few minutes before close on a saturday and they offered to backup my data manually and restore it to the insurance replacement phone when it came in . They new exactly what was wrong when my phone service provider and 2 other repair services over the span of a week couldn't resolve it. Highly recommended.
You take a working cell phone for granted until it doesn't work or there is something wrong with it. I rely heavily on my phone for work emails, faxes, office messages, communicating with clients, etc. My iphone decided to stop taking a charge the night before and I was running against time as my battery was almost out. I found Mobile Phone Geeks on Google and arrived first thing in the morning when they opened. I was immediately greeted by Stephen, who went right to work on my phone. He figured out the problem, got my phone fixed and could not have been any nicer. I was in and out in less than five minutes and not only have a working cell phone back, but my piece of mind. Thanks Stephen!
Im not exatly sure, maybe the guys there were having a bad day, but one of them did make me feel a little self-conscious for not knowing some things about my phone, and made me sound dumb. Also the prices were a little crazy sounding to me.. most places cost around $120-$140 to get screens fixed but i was told it would be around $170. (sales tax not included.) and typically parts come into stores about 2-3 days but the guy working told me it would be about a week.. I am very displeased with the service but willing to give it another shot.
Shoutout to Matthew, came in for water damage and screen replacement. Unfortunately there was nothing that could be done to the phone. Matthew kept us up to date with the progress and had our device reviewed in 1-2 days.
Mobile Phone Geeks is a US Electronics Store based in Austin, Texas. Mobile Phone Geeks is located at 700 N Lamar Blvd #150, Austin, TX 78703, USA.
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