Root Behavioral Health does not want to help you. I had to miss my first appointment due to an emergency and they wouldn’t let me reschedule ever. They don’t really seem to care about helping people with a policy like that. And they don’t tell you about the policy beforehand either. After you’ve spent over an hour getting your entire history absolutely perfect in their online system first. You can’t make an appointment until you do. They’re clear about that. But they definitely do not tell you that if you have to miss your appointment you are BANNED! Ridiculous policy. It was literally my first appointment. Roots, you should really tell people things like that but it won’t matter if you were like me and had a completely unavoidable situation. But definitely make sure you don’t get sick or get in a car accident or your car doesn’t start or anything. Oh and you’ll probably have to go back to your doctor and get a new referral for a new place and fill out the same paperwork again. I’m so glad the psychological industry is really trying to help people that want to help themselves. I’m sure some other professionals out there are helpful. But Roots’s Behavioral Health IS NOT HELPFUL.
Stay away! The office staff is totally incompetent and will completely bumble anything left in their hands. I can't speak much to the providers because the providers don't speak much.
I highly recommend this behavioral health center. Don't wait. Get the help you need, This is the place to get it.
I have been with Dr. Turnipseed for over 10 years and I could not be happier. He has always listened to me and been extremely patient. I had been through several doctors before him and was so pleased when I found him. He referred me to Andrea Turnipseed and after going through MANY therapists, she is the only one I have stuck with. They are both amazing and they have a great staff to support them. I HIGHLY recommend Roots Behavioral Health!!
Roots Behavioral Health is committed to helping their clients. I always feel I receive quality care. They utilize up-to-date technology and diagnostic methods. Through their patient portal, I can ask Dr. Turnipseed a question and know that he will respond soon. I have piece of mind knowing I have him on my team!
Excellent patient care. Dr. Turnipseed is fantastic and puts great effort into addressing patient health concerns. He's also always on time, which is a huge plus. The office staff are excellent, too, as they're always responsive. Dr. Turnipseed also very promptly responds to messages sent through the patient messaging system.
Roots Behavioral Health is a US Health facility based in Austin, Texas. Roots Behavioral Health is located at 1524 South Interstate 35, suite 202, Austin, TX 78704, USA.
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