It is not good loundary no public restrooms for customers, you should go somewhere else if need to go restroom I don't know why city of Austin is not fine them for not to have restroom for customers
Bad place the clothes doesn't wash well and is very expensive
There are a lot of trashy laundromats nearby but this one has class. Lots of machines. Free drying!! The staff here was very helpful and the clothes came out great.
Dryer number 66 has been broken the whole afternoon. I just wasted a whole hour trying to dry my clothes there. And the first time the clothes came out wet I requested assistance from one of the staff members to have my clothes moved to another dryer and have them swipe their card so that I didnt have to spend money again and she said that could not be done. She said the machine had stopped and all I had to do was start it again. I did that and came back another half hour later to find my clothes half dried and wrinkled. I did not bother to ask this girl's name (petite, young girl with hair dyed in light brown highlights) because clearly she did not know what she was doing and she was wearing earphones while I was trying to explain the situation to her. I ended up just leaving and telling her again she needed to put a sign on the dryer because it was not working! To this, she responded with a simple "ok, thank you". So point of this review. Hire people who have a basic understanding of customer service and just basic manners in general! I never had a problem before at this place until they started firing people and hiring new ones.
Love this place. They have a certain time for free drying. It's always very clean. Their staff is very helpful and kind.
Magic Cycle Laundry is a US Laundry based in Austin, Texas. Magic Cycle Laundry is located at 9414 Parkfield Dr c, Austin, TX 78758, USA.
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