They went well above and beyond. When I went in, I asked if they could do minor garment repairs but I was told that they no longer offered that service. When they delivered my suits to my office, lo and behold: my garments had been expertly cleaned AND the two things I needed stitched up were handled perfectly. Thanks!
Tailoring would be great.
A lady said they do tailoring and alterations. I showed her specifically what I needed fixed. I was really excited that I found a professional place that had convenient service. I went to pick them up and Tom told me they don't do tailoring or alterations even though they sowed a button and charged me 12 dollars for that. I asked if she was a new employee and he said she has been working there for a while. I piss 12 dollars and have never ran into a dry cleaners that doesn't do tailoring or alterations let alone do a 1 min job and still screw it up. I would not recommend their service to anyone.
This place does an excellent job- they got a stain out of my dress that no one else could- and are done when they say they will be done. So bonus points for quick service. But they are SOO expensive. I used them when they were right next door to my work, but would definitely not go out of my way.
Westbank is expensive, no doubt. But, in my ten year experience, they do a better job than most launderers and dry cleaners. And if you are a repeat or regular customer, they send you cards that give significant discounts. Overall, it is worth it.
Westbank Dry Cleaning is a US Laundry based in Austin, Texas. Westbank Dry Cleaning is located at 401 Congress Ave, Austin, TX 78701, USA.
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