Jacob and Earnest were the best movers I've ever had! They are sincere, professional, quick and took more care of my stuff than I have ever done.
If zero was an option I would pick zero stars. Thieves!!!
If I ever move again, I definitely know the moving company and the team I want next!
Awesome team made our stressful move much less stressful. Xavier (the foreman) kept everyone on track and called for support when needed as we had a ton of stuff and the scheduler in the office hadn't asked enough questions to get enough guys (or trucks). Everyone was super polite and professional and they all went above and beyond to ensure that we had a great move. Xavier is the man! Big shout out to Willow, Isaic, Edward, Paul and Carlos D. Would highly recommend these guys.
This will be my 4th in-town (ATX) with Square Cow. They've always quoted the right amount of movers and their prices are competitive. I was surprised with some of the bad reviews as I have only had responsiveness from the office staff, polite movers, and an overall great experience. My latest move was a full house-to-house move including an entire garage of storage and hiking equipment. So far, as I've unpacked, everything arrived safely and without scratches.
I am disappointed at how Square Cow handled this matter, especially the manager of the south location Nick. He seemed extremely indifferent about the entire situation. He only paid lip service to one of his employees stealing from a customer. This experience has been very disheartening and Square Cow is complicit in theft.
I was informed that I needed two trucks and 4 guys to move my house. I thought that was way too much and I was right. They used both trucks, but both were not completely full. I think 1 truck would have been enough. This however, was just the beginning. The 4 guys that they sent were paired off, a seasoned team and a rookie team. I called it team A and team D-. The D- team was pathetic. It seemed like they would just linger around and wait to be told what to do by team A. Later I discovered what they were really doing. The move took longer than I was told, primarily due to the fact that only 2 guys were really working. One of the workers on the D- team couldn't even put a bed metal full-sized bed-frame together. After watching him struggle for 20 minutes I told him that I would put it together. It took me less than 5 minutes. When I saw one of them only walking in with a lamp shade while the two others from team A were carrying a couch upstairs I figured there was no need for the two extra guys.
I have delayed this review for 2 years because I hate bashing any local business. But I'm sorry, this outfit stinks. I moved from south austin to downtown in July 2015. The movers were on overload. Management pulled the team from my job to help finish up a move for another customer leaving me high and dry. Then Joseph cane back and aside from sloppy work, I was extorted money, memory foam mattress, just to get my move done. In the end, a day bed trundle was part of the move. It was put together with all the screws missing! And so now, finally, I get to use the bed for a guest and the entire bed collapsed on the frame because of Square Cow shoddy work. I will never use this crew again.
A couple of days after the move my wife and I were arranging our closet. That is when I find an empty shoe box in the back of the closet behind everything else. Mind you the shoe box was not empty to begin with, it had a very expensive collectable pair of Jordan's. The tape on the boxed had been ripped open and my shoes were STOLEN. We went through all the boxes in search of the shoes to make sure prior to me calling and informing Square Cow management.
Square Cow Movers South Austin is a US Moving Company based in Austin, Texas. Square Cow Movers South Austin is located at 11500 Manchaca Rd, # C, Austin, TX 78748, USA.
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