I visited this facility due to just moving to Austin and needing to store some extra things. The customer service here was fantastic, Rebecca was the employee working there. She was great at showing me the facility and I am pretty confident I will be using their facilities whenever I am ready to haul my stuff over there. Great service!
Convenient location. Fair price. Way to many people living in units.
I visited the Santiago / St. Elmo location a few months ago to open up a new storage container for some of my ex-husbands belongings. The customer service was great, and honestly Becca was super eager to help me in my situation! She already had a number calculated for me tax all included, which made it super fast and convenient. She was able to answer all my questions plus even had the customer service number memorized in case I had any issues! I will definitely use Public Storage in the future knowing how much hassle they take out of it for you.
It actually is 24hrs. There is no time for gate to lock. Always open.
This is the only storage facility in 20 years to make me feel like they appreciated my business. The price was the same as anywhere else, but the owner and his team are always looking for ways to make the place more customer friendly. And they thanked me, instead of the other way around. Check them out, you won't be disappointed.
St Elmo Self Storage is a US Moving Company based in Austin, Texas. St Elmo Self Storage is located at 405 E St Elmo Rd, Austin, TX 78745, USA.
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