I was able to get an appointment same day, me and my pet were treated like royalty, no joke. The Doctor and staff were very knowledgeable. I found my vet for as long as I am in Austin. I highly recommend Anderson Mill.
We have total trust our furry kids are being taken care of at Anderson Mill Animal Clinic. One of our dogs is reactive and skittish and the team is always accommodating during tech visits by giving us a room or letting us go to the back with our kids to make them feel more comfortable. During any type of visit and or surgery we are treated respectfully and are always made aware of what is going on with our kids. Dr Swanzy is an amazing veterinarian and her knowledge is never ending. Even if she does not know the answer she will go to great lengths to find out and suggest the best course of action. If you want a vet that treats your kids like they are their own this is the place to take them.
Very nice people who take good care of our pets. Nice service and helpful staff. We are glad we take our pets here!
I adopted a rescue dog and needed to establish care with a vet close to my new residence. I chose Anderson Mill and am so happy I did. Dr. Lott and the staff I have come into contact with have been professional, kind and seem to genuinely like what they do for a living. Our new dog, Sam was treated very well and Dr. Lott took time to hear my concerns and answer all my questions. I was concerned about the Lepto vaccination and the day after Sam received it, Dr. Lott called to check on him. I was so grateful and did not expect such nice care. I have been in twice and both times have been very pleasant.
If I could give them no stars I would, they unnecessarily suggested that I euthanize my cat. If I had listened to them instead of my instincts he would be dead. They told me he was not making improvement when anyone with eyeballs could see that he was. They don't care about your animal, they only care about going home on time. When I was in the office crying because they were telling me to euthanize my cat, she kept coming in and telling me to hurry up and make my decision because she wanted to go home. So, of course the next day he was fine, but I wanted to take him back in to make sure. They hydrated him and sent him home in a box. As soon as I got home I took him out of the box and instantly realized that the catheter was still in his arm. I called them and asked them what the hell, and they said that I had to bring him back because that was an accident. How careless do you have to be to send my cat home with A catheter in his arm? I noticed it INSTANTLY, like did you even look at him? Seriously, I can't even fathom the carelessness of this place.
Anderson Mill Animal Clinic is a US Veterinary Care based in Austin, Texas. Anderson Mill Animal Clinic is located at 13542 US-183, Austin, TX 78750, USA.
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