Gave them a call about a possible emergency situation and they were super calm, knowledgeable, and quick. Saved me an emergency visit at 2am and all I have to worry about now is possibly waking up to some cat barf :^)
This is a tough place to work. Super high stress, customers who are impatient and expect to be treated like they are at a resort. Here's the reality: Your beloved pet is in need of specialized care, so are several other people with their pets...let the staff do their jobs. They are amazing at what they have to handle with your pet, allow them to focus on that. Sometimes a situation happens (like a venomous bite) that takes precedence over less time critical events. This staff wants to deliver incredible care, take note of that and let them go to work. You're in good hands with these peeps.
My Dobie, got a chest laceration on a Sunday afternoon that absolutely required stitches. I was dreading the thought of driving in to be seen, but was VERY pleasantly surprised at how things went. We were seen within 20 minutes of arriving and done with his surgery within an hour and a half. The staff was courteous, caring and professional. Additionally the associated costs were more than reasonable, and actually less than their initial estimate that I had already agreed to. His wound has also healed very nicely, considering it was a "funky" laceration. So, overall I'm very pleased with my experience and wouldn't hesitate to use them again or recommend their services to a friend.
Very attentive, quick, and helpful. The Vet Doctor was very pleasant and genuinely cared for my kitty. Thank you!
We loved this place, they have a great staff and very well prepared team. Jamie and Nick were great!!! They were very nice and helpful, and they took great care of our dog Queso. Definitely recommend this place, especially in an emergency situation! Thank you!!!!!
Emergency Animal Hospital is a US Veterinary Care based in Austin, Texas. Emergency Animal Hospital is located at 4434 Frontier Trail, Austin, TX 78745, USA.
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