I can not say enough great things about Dr. Caplan and her staff! Dr. Caplan is a remarkable person and surgeon. She has helped us with both our cocker spaniels and we could not be more thankful to her. She is extremely caring and loves her patients!
Dr. Caplan, you are an AMAZING human being and your dedication to all the "fur babies" you help have better lives is without saying. Thanks for being you!!!!!!!
We had an amazing experience at this clinic. Our dog Frisco had a bone tumor in his mouth and received all of his treatment at VCA Veterinary Specialists. Dr. Caplan performed what we thought sounded like a radical surgery to remove the tumor and our dog made a full recovery and is just the same goofy, happy dog as he ever was! Not only is Dr. Caplan incredibly skilled, she also clearly loves the animals--she was so nice to Frisco, always happy to see him and very concerned about his progress--which went extremely great. I would trust them to help Frisco again if he ever needed it, or our newest addition, Finley!
I have just lost the second pet that I have taken here in less than a year. ALL they seem to care about is money. I received a very expensive medicine from a friend that just lost their pup and was told if I wanted them to treat my pup I had to buy their meds and could not use the exact same one that was sent to me, the same milligram and not expired. So I did. After going in for the next visit not only did I not see the vet I just sat in the lobby with NO update on what was going on with my girl but did get a $300 bill and told to come back in 2 weeks. Not one week later I called as my pup passed out after walking up the stairs. I called and left a VM as it as after hours to not get a return call the next morn so I called again at noon where I as about to be passed off to a vet tech before I said NO I want to talk to the doctor. She was of course busy so I didn't get a return call for several hours later. I also tried to return email to find out that they don't accept incoming emails I had NO idea since I was doing this on my phone. I ended up taking her to my local Vet to find out she was now anemic and her blood levels where off. They sent them over the the VCA in which time I was informed to keep giving her the meds contradicting what my local vet said. 2 days later her blood was so bad I had to make her to Texas aTm vet hospital where they found a tumor in her abdomen that was putting her into septic shock. At this point there was NOTHING we could do and I was advised I needed to put my pride and joy to sleep. They advised me it would not be a good idea to take her home as this was very serious and she could go at any min. So I was there alone not even enough time for my family to come say their good byes. I know from now on when i need real veterinary care i will NOT be going to a VCA 'business' If your pups mean more to you the most people PLEASE do NOT take them to VCA. go to your local vet and have them refer you to Texas aTm small animal hospital. Run free my sweet Stella until we meet again!
Thanks for being there when we need you the most and for just being the best group of caring people we know.
The staff is wonderful and makes you feel like family. They all "know their stuff" when explaining and taking care of our angels.
Excellent experience! Everyone at this vet is kind and cares about animals. I brought my pup in for some diagnostics for a malignant MAST cell tumor. Not only did they diagnose the MAST cell, they were so efficient they found two more malignancies that I hadn't even seen! The vet tech, Tabitha, especially is an angel. I TRUST and highly recommend this vet.
Took great care of our 10 y.o. golden boy's splenectomy.
Vca Capital Area Veterinary Specialists is a US Veterinary Care based in Austin, Texas. Vca Capital Area Veterinary Specialists is located at 7958 Shoal Creek Blvd, Austin, TX 78757, USA.
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