The mental health system as a whole is a joke. I expressed i was suicidal. My mom called the police for help. They came to my house and wrestled me into handcuffs violently. They took me to brack where i was released an hour later with no help
Too slow can't really help someone. Don't call cause some don't care to talk to busy laughing
Be prepared to wait between 6-7 plus hours to be seen by the intake Dr. It's ridiculous that they only have 1 Dr doing intake for all of the City of Austin and Travis County. It's no wonder that many individuals just end up leaving without any help because you have to literally stay there ALL day. The security is a piece of lazy cow crap too! He's so lazy to even report or step in and help when he see's a patient overdosing themselves with medicines in the lobby. I hope that when case management takes over it goes smoother but I don't have high hopes at all. This place is horrible everyone looks like they hate their job and don't want to be there. They don't treat the individuals with respect. So sad that the great city can't invest in more resources into this place and get people that actually love what they do or least fake it geez!! Mental Health is a very common illness and we should have better.
There is a difference between psychiatric conditions and garden variety "depression/anxiety". When you show up to this place, they treat you accordingly. They deal with people who talk to themselves, or who have legitimately tried to kill another human being. And when you show up with your hand outstretched for free RXs or just "panic attacks", you get told to wait while they deal with the potential homicidal psychopath in the next room. Is that really all that surprising? The people who write these reviews didn't have the patience it takes to understand the gravity of the diagnoses these people see on a day to day basis. Murder, Assault, Rape, PTSD, et al.
My medical dr wont listen, the hospital wont listen. There is no help.
So when you walk in for FREE DRUGS, they know immediately and tell you to sit and wait. As any health professional does. I mean for f**ks sake, the first review of this place flat out says "They can give you prescriptions if meds are what you need"!!!!! A regular psychiatrist will make you wait weeks before they even CONSIDER writing RXs for controlled substances. So they're more than par for the course as far as their field goes. I'm bi-polar manic depressive, and I've been dealing with these kinds of doctors my whole life. There was no difference in treatment at this facility.
I went there to be seen to try to get help or find out what I needed to do. Well I'm waiting for the lady to come talk to me . And when she comes she has a miserable look on her face as if she dreaded being there I asked what I needed to do to get reevaluated n get meds . She said in the most miserable voices we can't help you there's no openings today the drs leave at noon. And gives me a piece of paper with information and a intake number. To call . I said thank you with a smile and left. .. . My advice to her would be you choose to work there u wanted to help others. Smile show the people u care about helping them since it was Ur choice to work with others with psychiatric problems. . If Ur that miserable u can't smile. Get a new Job. ...
Went here hopelessly depressed and suicidal, also having a panic attack. Once i mentioned anxiety i was turned away and told they cannot help me. Didnt offer any other way to get help. Left crying. Whats the point of this place? This was about a year and a half ago
Psychiatric Emergency Services is a US Hospital based in Austin, Texas. Psychiatric Emergency Services is located at 56 East Ave, Austin, TX 78701, USA.
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