Good customer service. Quick and easy when it's 5am in the morning...
Worst experience, over charged, and extremely unhealthful. Refused to replace a car that was having mechanical issues, told me that if the car broke down they would just come tow me. Do not use this rental agency, they will make your trip painful.
Don't rent from Hertz! Super shady, the agent told me my business would not cover the car insurance and I was required to purchase car rental insurance. I confirmed with my company that I did NOT need additional insurance and they refused to reiumburse me. I called and spoke with Megan that said they would not refund the car insurance portion. Poor customer service, rent from National or Enterprise.
Half hearted communication, reemed for everything, no wiggle room, pressured, etc.
Great. The rentals here are in an odd location, but you can figure it out.
Hertz is a US Car Rental based in Austin, Texas. Hertz is located at 9401 Rental Car Rd, Austin, TX 78719, USA.
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